RFE Product Warranty Information
Parts are warranted to be free from defects in materials and workmanship under normal service and operating conditions. The owner is responsible for following proper procedures during installation and correct operation and maintenance of the equipment. The warranty does not cover failures resulting from owner or operator abuse or neglect. Costs and labor beyond repair are not covered by the warranty.
In the case of product failure due to normal operating conditions, all products sold on dieselcranks.com are covered by the manufacturer’s warranty and applies as follows.
- New Products, 12 Months
- Most new parts are covered for one year without limitation on miles or hours of operation.
- Remanufactured Products, 6 months
- Most remanufactured parts are covered for six months without limitation on miles or hours of operation.
- Engine Kits
- The warranty applies to engine overhaul kits for heavy-duty on-highway applications for a period of two years.
As part of the Reliance Power Parts family of brands, the majority of dieselcranks.com engine overhaul kits are manufactured by Reliance. Certain parts are warranted on a parts-replacement-only basis, such as drivetrain parts, long blocks, and short blocks. New and remanufactured engines, complete engines, long blocks, medium blocks, and short blocks produced by any company other than Reliance are not warranted by Reliance and are solely covered by the manufacturer’s warranty.
- The period for parts warranted on this basis varies; click here for the Reliance Power Parts Warranty Statement.
For all other warranty statements, please contact our tech service department.